Office Policy

Appointment Cancellation Policy

Wellness Med Art respects your privacy and is committed to protecting and securely managing all of the personal information that you choose to share with us. During your visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number or e-mail address. Wellness Med Art collects this information in order to facilitate the delivery of services and/or to keep a record of our clients. Wellness Med Art will not sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.

Store Policy

Services must be used by the same person. Consultation required; non- candidates and other refund requests will be honored before service provided. Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.


Injectables: All customers who reserve an appointment to receive injectables MUST be over the age of 18. NO EXCEPTIONS.

  • Botox
  • Dysport
  • Juvederm Ultra/XC/Plus
  • Juvederm Voluma
  • Belotero
  • Restylane
  • KyBella
  • Xeomin


When calling to set an appointment you must provide your voucher number

Appointment Cancellation Policy

If you do not cancel or reschedule your appointment within 24 hours before date of appointment your voucher will be automatically redeemed by Wellness Med Art. 24 hours cancellation or rescheduling notice is required, If you do not call to cancel or you do not show up for your appointment, you will be charged $25 for consolation fee.



We do NOT accept returns or exchanges for any products purchased at Wellness Med Art.


We request that you arrive 15 minutes prior to your scheduled appointment time. If you are late for a scheduled appointment, our company policy offers you option below:

  • You may prefer to reschedule your appointment at a more convenient time, however, a cancellation charge will be incurred.


We recommend that you schedule your next service prior to leaving Wellness Med Art to ensure preferred reservation.


Tax and gratuities are not included in your total amount on Group On vouchers. It is common practice to tip 15% – 20% of the original service price. Please feel free to extend a gratuity as a result of your spa experience, they are greatly appreciated. Gratuities are accepted in the form of cash or credit card.

Referral Program

To show our appreciation, receive 10% off reservation for each person you refer who books any appointment with Wellness Med Art.

VIP Customer Loyalty Program

Returning customers after four consecutive visits, Wellness Med Art will offer you $25 off of any service, one time per year.